Skanessence
Replacement cotton for stainless steel collar
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- Any questions? Our customer service based in France will respond to you in less than 24 hours by email .
Replacement cotton for stainless steel collar
Compatible with our stainless steel necklace with pendant
About delivery
Your satisfaction and understanding are at the heart of our concerns. We understand that our accessories often raise questions and we are here to provide you with all the information you need. Do not hesitate to contact us if you have any further questions, we are at your disposal to accompany you on your spiritual path.
How long does it take to ship my order?
After validation of your order, we generally ship it within 24 to 48 hours.
What are the delivery costs?
The shipping costs are €1.99 and are free for purchases over €30. This information is clearly indicated during the ordering process.
Can I track my order?
Yes, once your order is shipped, a tracking number will be sent to you by email. You will be able to track your package step by step.
What should I do if I don't receive my order or it is damaged upon arrival?
Please contact us immediately with details and photos if possible. We promise to resolve any delivery issues or replace damaged items.